Application ends: 10 Feb 2024
SALES TECHNICIAN
COMPANY DESCRIPTION
Zetta Enterprises (Zetta Group) is a company based in Malé with investments in multiple industries that aims to bridge diverse worlds through innovation and opportunity. Our mission is to use creativity, determination, and perspective to create a better future for the Maldivian community and beyond.
We are in search of proactive and passionate individuals who are eager to contribute and make a difference as part of the Zetta Team.
JOB SUMMARY:
The sales technician's job will be to market and sell products and services to prospective customers in order to find and create new business prospects. They will develop a deep understanding of all the features, functions, and technical details of the Companies products and services.
KEY RESPONSIBILITIES:
- Collaborate closely with the sales team to provide technical expertise to customers
- Drive revenue growth and significantly contribute to the company's success through proactive sales approaches.
- Conduct thorough needs analysis to understand customers' technical requirements and identify solutions aligning with their needs
- Effectively communicate the value proposition of our products/services to potential customers through clear and persuasive technical presentations.
- Conduct product demonstrations to showcase the features, benefits, and functionality of our products/services, highlighting how they meet customer needs.
- Provide expert technical guidance and advice to customers, addressing their inquiries and concerns to help them make informed purchasing decisions.
- Serve as a primary point of contact for customers post-sale, providing prompt and effective technical support to address their technical issues, troubleshoot problems, and offer solutions.
- Investigate and resolve customer technical issues in a timely manner, escalating complex problems to appropriate teams when necessary.
- Conduct training sessions or provide documentation to help customers understand and use our products/services effectively.
- Cultivate strong relationships with customers, acting as a trusted advisor by providing ongoing technical support, maintaining regular communication, and identifying opportunities for upselling or cross-selling.
- Stay updated on industry trends, market developments, and competitor activities, providing valuable insights to the sales team to drive competitive positioning.
- Explore and acquire new potential customers and vendors to supply customer requirements, expanding the company's network and business opportunities.
REQUIREMENTS:
- Minimum of 2 years of experience in the sales, IT or related field.
- Strong understanding of customers' technical requirements.
SALARY AND BENEFIT:
- Competitive Salary
- Comprehensive Health Insurance Plan
- Opportunities for Professional Development & Learning.
APPLICATION DEADLINE:
Interested candidates, please email your CV and supporting documents to jobs@zettaent.com on or before 10th February 2024.
If you do not meet the qualifications but are confident in your ability to perform the job, we encourage you to submit your application.
